Privacy Policy
Information We Collect
We collect information you provide directly, including your name, email address, shipping address, billing information, and institutional affiliation when you create an account, place an order, or contact us. We also automatically collect certain technical information, such as IP address, browser type, and usage data, to improve our services.
How We Use Your Information
We use the information we collect to process and fulfill orders, communicate with you about your account and orders, verify customer eligibility for research-use purchasing, comply with legal and regulatory obligations, and improve our website and services.
Data Sharing
We do not sell your personal data. We may share your information with third-party service providers who assist us with payment processing, shipping, and order fulfillment, subject to contractual obligations that they protect your data. We may also disclose information when required by law or to protect our rights.
Data Security
We implement industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your personal data during transmission and storage. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also withdraw consent for data processing where applicable. To exercise these rights, please contact us at compliance@[domain].
Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.